Person

Diane Vaughan

Sociologist of the Challenger disaster and normalization of deviance—how risky practices become routine.

Why this matters

Vaughan explains how organizations learn the wrong lesson while appearing compliant.

Works

book

The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA

Vaughan, Diane. *The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA*. Chicago: University of Chicago Press, 1996.

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