book
Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy
Edmondson, Amy C. Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. San Francisco: Jossey-Bass, 2012.
Related concepts3 concepts
Concept
Adaptation
Adaptation marks moral life responding to conditions that will not wait—scarcity, violence, scale, displacement. In Before Certainty Arrives, what begins as adaptation can outlive the pressures that first made it necessary. It helps preserve workable coordination under constraint, but can fail when adaptive tools are mistaken for permanent moral truth. It differs from inheritance because adaptation names responsive change; inheritance names what gets carried forward after conditions shift. It differs from drift because adaptation is active response; drift is gradual decoupling while machinery still runs.
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Concept
Correction
Correction names the lived work of narrowing the gap between what was assumed and what is actually happening. It becomes important whenever systems, beliefs, or coordination can drift while still feeling operational. It helps preserve shared reality and learning, but can fail when every correction spawns new framing instead of updated contact with conditions. It differs from repair because correction updates belief and behavior; repair addresses damaged standing and trust. It differs from revisability because correction is the act; revisability is the designed capacity to keep correcting.
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Concept
Uncertainty
Uncertainty names the condition moral and social systems are built to navigate—the space where coordination must happen before truth is settled, where lives are fragmented and behavior must hold together under incomplete information. It becomes important because human action cannot wait for perfect knowledge; groups must decide, move, and coordinate even when the future is unclear, when disagreement is costly, when explanation cannot travel fast enough to settle disputes before consequences arrive. Uncertainty is not a problem to eliminate but a condition to navigate—the ground on which moral life operates. Certainty emerges as an adaptive response to uncertainty, compressing ambiguity into stable expectations so action can proceed. But uncertainty itself is neither failure nor freedom; it is the default state that requires coordination tools. The After Certainty project explores how to practice judgment, accountability, and responsiveness inside uncertainty rather than demanding that uncertainty be resolved before moral life can begin. The question uncertainty raises is: what uncertainty is this system trying to reduce? Is ambiguity dangerous because the stakes are genuinely high, or because failure now scales? Uncertainty differs from ignorance in that uncertainty is about incomplete information in contexts requiring action, while ignorance is simply lack of knowledge.
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