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AFTER CERTAINTY
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When Others Become LeadersPart II — How Influence Moves

Chapter 6 — The Sign

About 25 mins

A sign is a sentence that no longer needs a speaker.

It remains after the person who placed it has gone home. It repeats itself without breath or hesitation. Employees must wash hands. No parking. Welcome. Authorized personnel only. A sign can guide, warn, invite, threaten, or quietly announce the terms under which a person is permitted to remain.

Some signs describe the world. Others attempt to create it.

A school hangs Be Kind above a hallway where one child is steadily excluded. A company places its values in the lobby while employees learn which of those values become dangerous when practiced too literally. A government prints a slogan across a building large enough that no passerby can avoid seeing it, though almost no one stops to read.

The words may not be intended to persuade. Their purpose may be to demonstrate that the proper words have been displayed.

This is one of the stranger functions of language. A sentence can continue performing its social work after meaning has drained out of it. Everyone knows the words are exaggerated. Everyone knows that everyone else knows. Yet the sentence remains because its removal would communicate more than its presence does.

The sign says less through what it declares than through the fact that someone agreed to hang it.

Children discover this kind of language early. They learn that adults sometimes ask questions whose answers have already been decided — Did you have a good time? (a nod is expected), Aren’t you grateful? (the correct answer is contained in the question), Do you understand? (understanding may matter less than allowing the conversation to end). The child learns that language is not always an exchange of meaning. Sometimes it is a small ceremony of belonging. The adult offers the expected phrase, and the child returns it. Both are released from the discomfort of discovering what the other person actually thinks.

Most of these performances are harmless. Civilization would be exhausting if every greeting required full disclosure and every polite response became a referendum on truth. We say we are fine because the cashier is not responsible for carrying our grief. We compliment the meal because affection matters more than culinary precision. Social life depends upon tact, restraint, and the merciful decision not to say everything.

The difficulty begins when performance becomes the price of remaining safe.

A person repeats what she does not believe because disagreement would cost too much. Another person hears the repetition and mistakes it for conviction. A third person, who also doubts, concludes that he must be the only one. Soon almost everyone is helping maintain a belief almost no one holds.

No single lie created the system. The system appears in the space between people, supported by each person’s reasonable desire not to be the first one punished for acknowledging what everyone can see.


In 1978, Václav Havel imagined a greengrocer.1

The man receives a sign carrying the familiar slogan “Workers of the world, unite!” He places it in his shop window among the onions and carrots. Havel asks us not to assume that the grocer has developed a deep commitment to international proletarian solidarity. The sign is there because such signs are supposed to be there. Refusing it could invite questions. Displaying it allows the day to continue.

The grocer does not need to believe the slogan. He needs only to behave as though belief is normal.

This is what makes the example endure. A dictatorship ruled only by true believers would require an extraordinary supply of conviction. Conviction is expensive. It must be cultivated, renewed, and defended against experience. A system maintained through performance can survive with much less.

The grocer hangs the sign. The customer sees it.

The official passing outside encounters another confirmation that the ideological order remains intact.

The grocer receives, in return, the right to be left alone. The exchange is not written anywhere. No one needs to explain it because everyone already understands. The sign is less a statement about workers than a coded declaration of compliance: I know what is expected. I will not make myself difficult. I am willing to participate in the appearance that the world is as we have been instructed to describe it. Submission is easier to endure when disguised as conviction.

The regime does not force the grocer to place a sign in his window saying I am afraid. That would reveal too much about the source of its authority. Instead, it gives him elevated language. His fear can dress itself as political principle. The humiliation becomes easier to bear because he is allowed to pretend he chose it.

Power often prefers this arrangement.

Direct coercion is visible. A person is ordered, struck, arrested, or removed. Everyone can see where violence originates. Performed agreement distributes the burden more elegantly. The person who complies becomes part of the evidence that coercion was unnecessary. The ruler can point toward the signs. Look how many people believe. The public can point toward the same signs. Look how alone I would be if I refused. A system acquires strength by manufacturing the appearance of its own inevitability.

This is not unique to authoritarian governments, though the risks and consequences are not remotely equivalent in every setting. Losing standing in a meeting is not the same as losing one’s freedom. A disappointing performance review is not imprisonment. Moral seriousness requires preserving these differences.

Still, the smaller structures are recognizable.

A project is described as healthy because every status report says green. People responsible for different pieces privately know that the work is drifting, yet each assumes someone else sees the whole. A strategy receives unanimous support because objection has become a test of attitude rather than judgment. An institution publishes a commitment it has no method for honoring, and employees learn that their responsibility ends when they repeat the commitment’s language.

The words are not exactly false. That would make them easier to challenge.

They are detached from consequence.

The sign says what kind of organization this is. Daily life teaches what happens to people who believe the sign too literally.

Eventually the discrepancy becomes ordinary. People stop experiencing it as deception because deception implies someone still remembers the difference.

Havel’s greengrocer remembers.

That is why the sign still requires something from him.


The most frightening systems are not those in which no one can see the lie.

They are those in which nearly everyone can see it and has learned that seeing creates no obligation.

The grocer may consider himself politically innocent. He did not write the slogan. He does not interrogate dissidents or decide which books may be published. He sells vegetables, supports his family, and tries to avoid trouble. If the system is unjust, responsibility belongs to officials somewhere above him.

This is usually how large harms become inhabitable.

Most participants do not experience themselves as authors. They process the form, enforce the rule, repeat the language, follow the procedure, and explain that the important decisions were made elsewhere. The person at the top claims to be responding to the necessities of the system. The person at the bottom claims to possess no meaningful choice.

Authority becomes strangely ownerless. Everyone is acting under conditions someone else created. Yet the conditions persist through everyone’s actions.

Havel’s insight was not that the grocer secretly possessed enough power to overthrow the government by removing one sign. That would turn conscience into fantasy. The police still existed. Careers could be destroyed. Children could be denied opportunities. A single refusal might disappear without public consequence.

His insight was that the system’s reach depended upon entering the grocer’s shop and recruiting the grocer into its performance.

The state could compel behavior. It still required ordinary people to make the behavior look like life. This dependence created a small vulnerability. The grocer could stop lending his window to the lie. He could remove the sign. The vegetables would remain. Customers would still enter. Nothing visible might happen for a while. The absence would appear smaller than the act itself. But everyone accustomed to the sign would notice the empty space. One person might interpret the absence as recklessness. Another might experience it as accusation. Someone else, who had thought refusal impossible, would now possess evidence that impossibility had been exaggerated. The empty window would communicate something the slogan never could. A choice occurred here.


We often imagine truth as accurate description.

The bridge is unsafe. The account is missing money. The official was present. The disease is spreading. A claim corresponds to reality, and evidence can be assembled to defend it.

Havel’s idea of living in truth included facts, but it reached farther. The grocer does not defeat the slogan by producing a more rigorous theory of workers’ internationalism. He interrupts the lie by refusing to organize his life around words he does not mean. Truth becomes behavioral. It appears in the alignment between what a person sees and what that person is willing to perform.

This makes truth more demanding than correctness. A person can know the facts and continue participating in the arrangement that hides them. He can privately reject the slogan while ensuring it remains publicly visible. He can become proud of his internal independence without accepting any external cost.

Private disbelief does not disturb a system built from public compliance. The grocer’s refusal matters because it moves belief from the protected interior of the mind into the shared world. Something other people can see has changed. The cost does not prove that he is right. People suffer for delusions as well as truths. Sacrifice can make a mistaken person more certain and a destructive movement more cohesive. But willingness to accept a cost changes the source of legitimacy. The official possesses authority because of office. The grocer possesses none. The moment he refuses, however, he may acquire a kind of credibility the official cannot issue to himself. Other people recognize that his words and actions no longer require translation. They know where he stands because he has agreed to stand somewhere.

Example-based legitimacy begins here. It is not bestowed by title, procedure, inheritance, or sacred succession. It forms when people observe someone acting in a way that makes the person more trustworthy than the arrangements surrounding him.

The legitimacy cannot simply be transferred. The grocer cannot authorize another person to inherit his courage. Each person must decide what cost can be accepted and which performance can no longer be continued. But example moves. One person’s action enters another person’s imagination. A possibility circulates before authority does.


Havel understood performance partly because he was a playwright.

Theater asks people to enter a constructed world and behave as though its rules are temporarily real. A door painted onto scenery becomes a door because actors approach it correctly. A title becomes powerful because everyone onstage responds to the person who carries it. The audience knows the arrangement is artificial and still becomes absorbed.

Theater does not deceive by hiding its construction. Everyone can see that the room ends at the edge of the stage. Political theater becomes more dangerous when no one is permitted to acknowledge the scenery. Language begins moving on its own. Committees speak through memoranda. Institutions issue statements whose grammar seems designed to conceal the existence of human decision. A person is dismissed because standards were not met. A neighborhood is removed because development requires it. A prisoner disappears because security must be maintained. The passive voice becomes architecture. Things happen. No one quite does them.

Havel’s plays and essays repeatedly examined systems in which language had separated from ordinary experience. After the suppression of the Prague Spring and the period of political “normalization,” his work was banned at home, and his activities increasingly moved through unofficial theater, samizdat publication, dissident networks, and defense of people targeted by the state. The prosecution of the underground band the Plastic People of the Universe helped bring together the community from which Charter 77 emerged.

Charter 77 was not a conventional political party offering a complete program for governing Czechoslovakia.2 Its demand was at once narrower and more destabilizing: the state should honor the human-rights commitments it had formally accepted. The initiative brought together several hundred people from sharply different backgrounds—democrats, Christians, former reform communists, members of the cultural underground—and Havel became one of its first three spokespeople.

This is what truth can do to procedure.

The government had already endorsed the language of rights. The sign was hanging in the window. Charter 77 asked whether the words were connected to anything.

The challenge was powerful because it did not initially require citizens to agree on the entire shape of a future society. They did not need one ideology to replace another. They could begin by refusing the gap between what the state claimed and what the state did.

Such a refusal can look modest. It does not contain a five-year plan or promise that history will end well. It asks only that language recover consequence.

But systems dependent upon performance cannot easily tolerate this kind of modesty. A grand competing ideology can be condemned as an enemy doctrine. A person who simply asks whether the official promise means what it says is harder to answer without exposing the arrangement.

The government responded through surveillance, arrest, prosecution, professional retaliation, and pressure upon Charter’s signatories and supporters. Havel was detained after its publication and later, through his work with the Committee for the Defense of the Unjustly Prosecuted, sentenced in 1979 to four and a half years in prison. While imprisoned, he received an opportunity to leave for New York but refused to accept release through emigration while other political prisoners remained.

The refusal did not liberate the country. It did something more immediate to Havel’s legitimacy. He had asked people not to organize their lives around convenient lies. Then he was offered a convenient exit and declined it. This did not make every judgment he would later make correct. It did not purify his motives or remove ordinary human contradiction. It established that his language had entered his own life. The sign had come down from his window.


Prison makes example-based legitimacy visible because the separation between person and office becomes complete.

The state controls the building, the guards, the sentence, the food, the correspondence, and the moment a door opens. The prisoner possesses almost none of the ordinary instruments associated with leadership. He cannot convene a public meeting, issue policy, distribute jobs, control a budget, or offer protection to followers.

Yet authority may move toward the cell.

The state attempts to make the prisoner peripheral and accidentally reveals how much attention it must spend keeping him there. A person supposedly without power requires surveillance, censorship, prosecution, and isolation. Every measure taken against him communicates that something in his example remains dangerous.

This is not romantic. Prison damages bodies, marriages, families, health, and time. The fact that suffering can create legitimacy does not mean people should be required to suffer before they are believed. Societies often ignore a warning until the speaker has been sufficiently punished, then convert the punishment into a story about courage while leaving the machinery intact.

Nor was Havel alone. Charter 77 was a network, not a single heroic life. Other spokespeople, writers, workers, clergy, musicians, philosophers, lawyers, and family members bore risks that disappear when the history is compressed into one famous dissident. Jan Patočka, one of Charter’s first spokesmen and a philosopher close to Havel, died after exhausting police interrogations. Members of the Committee for the Defense of the Unjustly Prosecuted were convicted alongside Havel. Many others lost employment, freedom, educational opportunity, privacy, or the ordinary security of being left alone.

Havel became a symbol partly because a community already existed around the acts for which he became known. This matters for the pattern. A leader who absorbs every surrounding act into his own legend leaves admirers. A leader whose example helps others recognize one another may leave a civic culture. Charter 77 did not possess the size of a mass movement. It did not overthrow the government through numerical strength. It created and preserved spaces in which people could speak, publish, defend one another, document abuses, and continue behaving as though conscience remained relevant.

Its influence circulated through practices. Someone typed a prohibited text. Someone copied it. Someone carried it across a border. Someone signed a document after seeing that others had already accepted the risk. Someone defended a prisoner he did not personally know. The system attempted to isolate each act. The network connected them. A sphere of truth is not powerful because everyone enters it at once. It is powerful because the person entering discovers she is no longer required to pretend that the official world is the only world available.


In November 1989, a student demonstration in Prague was violently suppressed. Civic Forum formed amid the widening protest, and Havel became its leading public figure during the nonviolent collapse of communist rule known as the Velvet Revolution. On December 29, he was elected president of Czechoslovakia.3

The date carries the compression of fable.

A man harassed, censored, repeatedly detained, and recently imprisoned by the state becomes head of the state before the year ends.

Stories this elegant are dangerous. They encourage us to believe that history eventually recognizes goodness and assigns it the appropriate office. Most dissidents never become presidents. Many truthful people die in obscurity. Systems can punish integrity without later apologizing.

Havel’s ascent was not justice arriving on schedule.

It was a rare convergence of public upheaval, organized opposition, collapsing regional power, mass participation, political negotiation, and a person whose legitimacy had accumulated outside formal authority.

The office did not make him credible. The office required credibility it did not yet possess. Czechoslovakia’s presidency had been part of a discredited political order. A title alone could not make a transition democratic. Havel entered the castle carrying trust produced elsewhere—in banned writing, prison letters, Charter statements, friendships, theaters, private apartments, courtrooms, and the accumulated memory of refusing. The presidency borrowed legitimacy from him. This is the opposite of ordinary succession. Usually the institution confers standing upon the individual. A judge becomes authoritative through the court. A president becomes authoritative through election and constitutional office. A priest or monarch may receive legitimacy through ritual and inheritance. Havel’s election revealed a moment in which procedure had fallen behind example. The country needed a person whose life made the procedure believable.

Days later, in his first presidential address, he did not begin by assuring citizens that everything was sound. He told them, in plain language, that their country was not prospering. He described ecological damage, institutional decay, and the moral injuries produced by a system in which people had learned to say one thing and think another.

The speech mattered partly because political transitions invite flattering lies. A new government wants to announce renewal. Citizens want evidence that sacrifice has produced arrival. The new leader is tempted to describe hope as accomplishment before the institutions have changed enough to support it. Havel began with the damage. Truth in opposition had required naming what the regime denied. Truth in office required resisting the temptation to claim that replacing the regime had repaired everything. This would prove much harder.


A dissident can preserve moral clarity by refusing. A president must decide.

He must choose among incomplete options, appoint imperfect people, negotiate with opponents, operate inherited institutions, and accept responsibility for harms no available policy can eliminate. Language that once exposed compromise must now be used to explain it.

The sign in the window was simple because the grocer could remove it. A country contains millions of signs and no single empty window restores the truth. Havel had entered politics with an unusual suspicion of politics as a separate profession. He spoke of responsibility, civil society, conscience, and the moral foundations beneath institutions. Yet the presidency placed him within procedures that could not operate solely through personal authenticity. A constitution must work when the officeholder is ordinary. A court cannot ask whether a defendant senses the judge’s moral integrity. Budgets do not balance because the leader’s life is coherent.

The transition required elections, legal reform, economic change, relations among Czechs and Slovaks, new foreign alignments, and the transformation or replacement of institutions shaped by communist rule. Havel helped lead the country to free elections and was re-elected afterward, while advocating civic freedoms and democratic institutions. He also became closely associated with Czechoslovakia’s and later the Czech Republic’s movement toward Western European and Atlantic institutions.

These choices did not command the same agreement as the earlier refusal of dictatorship. Moral legitimacy rarely survives contact with policy unchanged. The person who symbolized a broad opposition must now choose among factions that all claim some part of the original victory. Former allies discover disagreements that repression had temporarily made less important. People who trusted the dissident may oppose the president. The change is not necessarily evidence of corruption. It may be evidence that legitimacy earned in one kind of problem cannot automatically answer another.

Havel understood the moral architecture of public falsehood with unusual clarity. That did not mean he possessed a uniquely correct economic policy, constitutional design, or strategy for preserving a multinational state.

His inability to keep Czechoslovakia together is especially important. He worked to preserve the federation as Slovak demands for independence intensified, but political negotiations failed to produce an agreed structure. After elections brought separatist forces greater power and the Slovak National Council declared sovereignty, Havel resigned as Czechoslovak president in July 1992. Czechoslovakia ceased to exist at the end of that year; he was elected president of the new Czech Republic in January 1993.

The truthful leader could not speak the shared country back into existence. This is not a small qualification. Leadership stories often present moral authority as a force that overcomes coordination problems through sincerity. The people finally trust the right person, and division gives way. Sometimes no person possesses enough legitimacy to reconcile incompatible futures. Sometimes living truthfully means acknowledging that the outcome you worked to prevent will occur. Havel resigned rather than lend the disappearing federation the appearance of unity it no longer had. Once again, an absence communicated something. The office was still there. He would no longer perform its continuity.


Havel’s presidential years also complicate the comforting idea that example-based legitimacy remains universally recognizable.

Abroad, he became one of the world’s most prominent moral voices for democracy, human rights, civil society, and resistance to authoritarianism. At home, his influence became more contested. By the late 1990s, political opponents and sections of the media treated him much less reverently, even as his international stature remained high.

This divergence reveals something about symbols.

From a distance, a person can represent a clear principle. Up close, people also see the appointments, alliances, personal choices, political defeats, missed opportunities, and irritating habits. The global Havel could remain the playwright who defeated communism by insisting upon truth. The domestic Havel had to live inside politics, where every principle acquired an implementation and every implementation disappointed someone.

A leader may become more coherent as a symbol than he ever was as a person.

This book risks doing the same thing. We select a life because it illuminates a pattern, then gradually remove everything that interrupts the illumination. The prison remains because it demonstrates courage. The presidency remains because it demonstrates legitimacy. The failures become footnotes or evidence that no one is perfect. But complication is not an obligation to distribute equal praise and blame. It is a way of preserving the distinction between a pattern and a saint. Havel’s importance does not require that every position he took was wise. His belief in moral responsibility within international politics sometimes led him toward positions critics regarded as interventionist or too trusting of Western power. His suspicion of party machinery did not provide an alternative capable of eliminating the need for parties. His language of conscience could diagnose public life more elegantly than institutions could enact it. The truthful person still interprets. Interpretation remains partial. Example-based legitimacy does not become procedural infallibility merely because the person later acquires an office.

This may be one reason Havel remained so concerned about responsibility even after the revolution. A democratic government can remove the compulsory slogan and still produce new forms of evasion. Markets can create their own euphemisms. Political parties can replace ideology with branding. Citizens newly freed from enforced performance can discover that freedom includes the freedom to retreat into private life and let other people carry the republic.

The lie changes clothing.

A society does not permanently enter truth because one regime falls.


There is a temptation to interpret Havel’s story as proof that integrity eventually wins.

It is a pleasant conclusion and a poor guide.

Integrity often loses elections, friendships, jobs, safety, and time. A person may remove the sign and discover that no one follows. Others may agree privately and publicly distance themselves. The institution may punish the refusal, replace the dissenter, and continue almost unchanged.

Havel himself did not promise that every truthful act would succeed.

The act mattered because it restored responsibility to the person performing it. The grocer could not guarantee revolution. He could decide whether his own window would remain part of the lie. This distinction is central to moral posture toward harm. We are often responsible for outcomes we cannot control, but we are not responsible only when control is available. The inability to repair the whole system does not make every form of participation morally neutral. Nor does refusal absolve us from what happens afterward.

The grocer who removes the sign must still consider his family, employees, customers, and the people who may bear retaliation around him. Courage that distributes its costs entirely onto others is not as clean as it appears. A leader can gain legitimacy through defiance while less visible people absorb the consequences.

Havel’s refusal to accept emigration while fellow prisoners remained matters partly because it restrained this asymmetry. He did not build a reputation for resistance and then take the exit available only to the famous dissident. He remained within the consequences. This is one of the rare qualities shared by the leaders in this book. Their effectiveness cannot be separated entirely from a willingness to inhabit the costs of what they asked others to do. Gandhi marched toward the salt works. King entered the streets. Maathai planted and protested on contested land. Addams lived inside the neighborhood she sought to understand. Mandela did not ask others to accept imprisonment from a distance. The acts differ radically in context, scale, and moral ambiguity. The recurring feature is not purity. It is proximity between instruction and consequence. Havel did not merely advise the grocer to remove the sign. He spent years discovering what an empty window could cost.


The circulation created by this example is difficult to measure.

Havel did not produce a line of successors who inherited his personal authority. No later president became legitimate because Havel had occupied the office first. The presidency could transfer procedurally. Havel’s example could not.

Nor did everyone influenced by him reproduce his politics. “Living in truth” traveled into movements and countries whose circumstances differed from Czechoslovakia’s. People adopted the phrase, translated it, simplified it, argued with it, and sometimes converted it into a flattering description of their own certainty.

Examples become vulnerable once they circulate.

A person convinced of a conspiracy can imagine himself as the lone greengrocer removing the sign. A powerful official challenged by evidence can declare that he is courageously refusing the approved narrative. Every community contains people who experience disagreement as proof of persecution.

Sincerity does not distinguish truth from error. Isolation does not prove courage.

The pattern requires more than saying what others reject. It asks whether the person is restoring contact between language and reality, accepting correction, and bearing rather than exporting the costs of the claim.

Havel’s greengrocer does not replace one mandatory slogan with another. He creates room in which reality can again be encountered without ideological instruction.

That room is the beginning of circulation. Another person becomes able to speak. A banned writer becomes able to publish through samizdat. A musician’s prosecution brings together people who had previously remained separate. A human-rights declaration becomes a network. A dissident becomes a spokesman, but the act of speaking does not remain his alone. Years later, citizens fill a square and discover that the system’s signs have been concealing how little conviction remains behind them. No one act causes the next in a clean line. Influence rarely moves that neatly. It accumulates as altered expectations. People learn that fear is shared, that performance is not belief, and that someone else has already survived the first refusal. Leadership circulates when courage stops appearing like a property of exceptional people and becomes an available action. Not safe. Not guaranteed. Available.


An empty window is difficult to commemorate.

There is nothing to place in a museum. The historical object is the sign that is no longer there. The important act consists of an absence, a decision not to display, repeat, applaud, sign, endorse, or pretend.

We tend to remember additions. The speech delivered. The organization founded. The law passed. The office gained. Havel’s leadership began with subtraction. Stop saying the sentence you do not mean. Stop helping the performance look unanimous. Stop allowing the institution to borrow your face as proof of consent. This kind of leadership can appear passive because it begins with refusal. Yet refusal changes the information available to everyone else. The system can no longer count the person among its visible believers. The observer who doubted privately receives evidence that doubt exists publicly. The cost of the next refusal may become slightly easier to imagine. One empty window does not make a revolution. It makes the lie less complete. Another sign comes down. A room becomes available for a meeting. A text is copied. A prisoner’s name is remembered. A crowd discovers that nearly everyone has been waiting for everyone else.

Then, in one of history’s stranger turns, the playwright walks into the castle.

It would be easy to end there. The moral man receives the office; truth displaces falsehood; the system corrects itself by elevating the person it tried to silence.

But enduring influence is not what happens when the greengrocer becomes president.

It is what happens when other people no longer require the president’s courage before acting.

Havel’s legitimacy belonged to him. It formed through the particular life he lived, the language he wrote, the costs he accepted, and the choices that others witnessed. It could not be inherited intact.

What moved beyond him was the recognition that systems built from participation can also be weakened through participation withheld.

A person may have no office, no title, no followers, and no certainty that anyone will join her. She may still control one small piece of the world’s appearance: the report she signs, the sentence she repeats, the claim she allows to pass unchallenged, the sign she agrees to place in her own window.

The rare leader does not give her authority to that person.

She gives her something more durable. Evidence that the window belongs to her.

Notes

Footnotes

  1. Václav Havel, “The Power of the Powerless” (1978), in Open Letters: Selected Writings, 1965–1990 (New York: Vintage, 1992).

  2. Charter 77 founding declaration (1977) and historical documentation from the Václav Havel Library and Czech historical archives.

  3. Timothy Garton Ash, The Magic Lantern (New York: Random House, 1990); Czechoslovak constitutional records for December 1989.